Set up your trip
EMERGENCY · ALWAYS FREE

What happened?

Pick one. Clear steps follow.

TRAVEL DOCUMENT
Lost passport

Embassy + police report steps.

我的护照丢了,请带我去最近的警察局。

I lost my passport — take me to the nearest police station.

PAYMENT
Payment failed

Cash and card fallbacks.

我的卡付不了,可以用现金吗?

My card was declined — can I pay with cash?

CONNECTIVITY
No internet

Offline cards still work.

请问有 Wi-Fi 吗?密码是什么?

Is there Wi-Fi here? What is the password?

MEDICAL
Medical help

Nearby hospital + phrases.

我需要看医生,我这里疼。

I need a doctor — it hurts here.

GETTING AROUND
Lost my way

Show address · call hotel.

请带我去这个地址。

Please take me to this address.

ACCOMMODATION
Hotel issue

Booking proof + phrases.

我用这个名字订了房间。

I have a booking under this name.

SHOW THIS
我需要帮助

I need help.

Machine translation is not medical or legal advice. For consular help, contact your nearest embassy or consulate. Always free — no Trip Pass required.

我需要帮助

I need help.